Thank you for purchasing from Shopuskart. Expect that you get satisfied with the experience. Take pride in our administration and item quality.
Return Policy Explained:
On the off chance that you get disappointed with your item in any way, shape or form inside the initial 30 days of getting your request, you may return it for a full discount. You will need to give your request number, email address related to your request and a short portrayal of the issue. We will, at that point, reach you with a Return Merchandise Authorization (RMA) number.
Hence, if the client is not happy with the product, we provide refunds.
- For instance, we can’t acknowledge returned stock without an RMA number.
- MasterCard discounts may take a full charging cycle for the discount to show up on your announcement.
- Namely, delivery of the returned stock is the client’s duty. We will discount the first sending and dealing with expenses, and there are never any restocking charges.
Haven’t Received Your Order?
As an overall merchant, we band together with the ideal delivery bearers to quickly and dependably convey your request. But, be that as it may, delays or other unexpected issues with shipments can now and again happen.
On the impossible occasion that your shipment does not arrive, we will be glad to either discount or reship your item(s). If your request has not yet arrived, we require holding up at least 30 days. In the wake of putting in the request before mentioning a discount or reshipment of things. We enormously value your understanding as we work to get your request to you as fast as could reasonably be expected.
A: What is the duration of the return of the product?
Within 14 days of the purchase, we process the return. The returned product should be in brand-new condition. Original tags and labelled are attached to it. We return the original bill along with the product.
B: How do I return my product?
There are two ways of returning:
Via Company: If you want to return an item, you need to mail the details at [email protected]. Post receiving the RMA number, pack the original item securely in the original packaging along with the proof of purchase.
Self-Ship: If we don’t offer a pick up at your location. In such cases, we will credit the shipping costs in the form of SHOPUSKART credits provided the product meets the return policy. Share the scan copy of the courier receipt with us.
Address: Shopuskart Attn: Returns RMA # Flat No 1630, A-Block, Jahangirpuri, New Delhi -110033 India.
C: Reasons for Returning of product:
Hence, reasons for refund:
Defective Product: If the product by the customer is defective in any way, the customer can return the product.
Wrong Product: If the customer receives a wrong product, they can return the product.
Are there any restocking fees?
There are no restocking fees applicable on returns.
How will I get my refund?
Therefore, once we receive the product, the refund will process to your selected mode, subject to your returns passing the quality check.
We will try our best to create relevant design concepts for our clients.
Additionally, if a client feels unsatisfied with our products, we can provide a refund.
If paid through credit card, refunds get issued to the original credit card provided at the time of purchase. in case of payment gateway name payments refund gets made to the same account.
However, refunds take about 1-2 days of the billing cycle to appear on the statemen. Moreover, it depends on the credit card company.
Refund will reflect as per the below-mentioned timelines:
Furthermore, NEFT refund process takes 72 hours.
Hence, Payment Gateway Refund process takes 6 to 7 working days, excluding Saturdays/Sundays and Bank Holidays.
Besides this, In case of any other further queries, you can get in touch with us at – [email protected].